Returns & Exchanges
At Moogco Baby, we want you and your little one to be completely satisfied with your purchase. If for any reason you are not happy, we offer a 30-day return policy for unused items in their original packaging.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all tags and labels are still attached.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing